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Front of House Manager - Temporary

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply for this Job link/button.

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Please see Special Instructions for more details.

Applicants are to thoroughly complete the online application and attach the following required documents: cover letter and resume. Applicants who do not attach the required documents will not be considered for the position. For application assistance or questions, please contact Human Resources at (405) 682-7542, Monday through Friday between the hours of 8:00 AM and 5:00 PM.

Position Information

Position Information (Default Section)

Classification Title Temporary Non-Exempt
Working Title Front of House Manager - Temporary
Datatel Position ID GLED0FRHOMGR1A
Annual Hours As needed or assigned not to exceed 25 hours a week or 750 hours per year.
Placement Range $12.90 - $16.80
Position Type Temporary Part-time
Job Category Non-Exempt
General Description

The Front of House Manager oversees all aspects of Front of House operations during special events, has full responsibility for assigned events and may delegate responsibilities during events. This position also observes and monitors set-up and work-in-progress for assigned special events, and addresses the needs of patrons and clients during those events. In addition, the Front of House Manager also collects balances due to the facility from third party vendors and venue renters at the conclusion of each event.

Reports To Coordinator of Cultural Programs Events
What position(s) reports to this position?

Volunteer Front of House Usher staff and Ancillary 3rd Party Vendors

Job Duties (Position Specific)

(The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.)

Job Duties (Duties Assignment Statement)

Visually inspect event set-up to ensure clients’ requests have been met.

Forward set-up specifications to Unit Manager responsible for physical set-up.

Assist clients during event with additional equipment, program changes, and other areas of concern.

Observe personnel during event and, if necessary, assign work or make needed changes.

Submit final bill to client at conclusion of event, collect and receipt outstanding balance for all services rendered

Job Duties (Safety / Policy & Procedures)

Abide by the policies and procedures published in the Board of Regents Policies and College Policies & Procedures.

Contribute to a safe educational & working environment.

Adhere to established safety and health procedures and practices for the purpose of providing injury and illness prevention for self and others.

Complete quarterly health and safety training pursuant to OCCC’s established safety and health procedures and practices.

Participate in all applicable OCCC emergency, evacuation and shelter in place drills and be prepared to take action and assist others in taking appropriate action should a health or safety emergency occur.

Minimum Education/Experience

Two (2) years of experience as Front of House manager.

Required Knowledge, Skills & Abilities

Skill in presenting ideas and information in a clear and concise manner.

Skill in written and oral communication using tact and diplomacy.

Ability to make decisions.

Ability to work with a variety of people.

Ability and willingness to work varied work schedules.

Skill in recording information accurately.

Knowledge of various facets of events production.

Ability to monitor progress of assigned events.

Ability to work under pressure.

Ability to think logically.

Physical Demands/Working Conditions

1. GENERAL PHYSICAL REQUIREMENTS:
Light work: The person in this position may occasionally exert up to 20 pounds of force to move objects.

2. PHYSICAL ACTIVITIES:
This position requires the person to frequently move about the Cultural Programs Office and the OCCC theaters to perform the essential functions of the position.

This position requires the person to frequently communicate with and listen to patrons, vendors, students, staff, faculty, and others to perform the essential functions of the position. Must be able to exchange accurate information in various situations.

This position requires the person to frequently remain in a standing or stationary position.

3. VISUAL ACUITY:
This position requires the person to judge, observe and assess the accuracy, neatness, thoroughness of work assigned or to make general observations.

4. WORKING CONDITIONS
This position performs the essential functions in an indoor office or theater setting.

Preferred Qualifications

Bachelor Degree

Required Training
Work Hours

Varied, typically evening and weekend hours with some daytime events

Department Cultural Programs
Job Open Date 07/11/2017
Job Close Date 06/30/2018
Open Until Filled No
HR Contact Alicia Silva
Special Instructions to Applicants

Applicants are to thoroughly complete the online application and attach the following required documents: cover letter and resume.

Applicants who do not attach the required documents will not be considered for the position.

For application assistance or questions, please contact Human Resources at (405) 682-7542, Monday through Friday between the hours of 8:00 AM and 5:00 PM.

Posting Number Student, Work Study, Temporary_0402159

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have a minimum of two (2) years of experience as Front of House manager?
    • Yes
    • No
  2. * Briefly describe how you meet the minimum requirement of two (2) years experience as Front of House manager.

    (Open Ended Question)

Required Documents

Required Documents
  1. Cover Letter
  2. Resume/CV
Optional Documents
  1. Other Document
  2. Transcript