Skip to Main Content

Communications Lab Front Desk Assistant - Student

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply for this Job link/button.

If you would like to bookmark this position for later review, click on the Bookmark link. To email this position to a friend, click on the Email to a Friend link.  If you would like to print a copy of this position for your records, click on the Print Preview link.

Please see Special Instructions for more details.

Applicants are to thoroughly complete the online application and attach the following required documents: cover letter, resume, and transcript. Applicants who do not attach the required documents will not be considered for the position. For application assistance or questions, please contact Human Resources at (405) 682-7542, Monday through Friday between the hours of 8:00 AM and 5:00 PM.

Position Information

Position Information (Default Section)

Classification Title Student Employment Program (FWSP/STEP)
Working Title Communications Lab Front Desk Assistant - Student
Datatel Position ID ENHU8FEDWOST0A
Annual Hours As needed or assigned not to exceed 25 hours a week.
Placement Range $8.40 - $8.90 per hour
Position Type Student Employee
Job Category Student
General Description

This individual will prepare for and assist students in the Communications Lab, and will provide support services to faculty and division staff.

Reports To Communications Lab Supervisor
What position(s) reports to this position?

None

Job Duties (Position Specific)

(The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.)

Job Duties (Duties Assignment Statement)

Sign students in and out of the lab using the lab’s client tracking software.

Answer phones and provide excellent customer service to students and faculty using the lab.

Maintain a running of list of students waiting for tutoring and assign tutors to students.

Assist faculty and students in the use of computers and various learning materials.

Assist with maintenance of student records for the lab and all its support functions.

Provide basic troubleshooting and cleaning for computers in Communications Lab.

Other duties as needed.

Job Duties (Safety / Policy & Procedures)

Abide by the policies and procedures published in the Board of Regents Policies and College Policies & Procedures.

Contribute to a safe educational & working environment.

Adhere to established safety and health procedures and practices for the purpose of providing injury and illness prevention for self and others.

Complete quarterly health and safety training pursuant to OCCC’s established safety and health procedures and practices.

Participate in all applicable OCCC emergency, evacuation and shelter in place drills and be prepared to take action and assist others in taking appropriate action should a health or safety emergency occur.

Minimum Education/Experience

Successful completion of English Composition I.

AND

Current OCCC student enrolled in a minimum of 6 hours for the Fall or Spring semester or enrolled in a minimum of 3 hours for summer semester.

OR

Current OCCC student with a Federal Work Study award.

Required Knowledge, Skills & Abilities

Basic computer skills, including understanding of Windows and Microsoft Word.

Accurate filing skills.

Positive human relations skills.

Positive oral and written communication skills.

Physical Demands/Working Conditions

1. GENERAL PHYSICAL REQUIREMENTS:
Sedentary work: The person in this position may occasionally exert up to 10 pounds of force to lift, carry, push, pull or otherwise move objects.

2. PHYSICAL ACTIVITIES:
This position requires the person to frequently move about the lab to assist students and perform the essential functions of the position.

This position requires the person to frequently communicate with and listen to students, faculty, and staff to perform the essential functions of the position. Must be able to exchange accurate information in various situations.

This position frequently requires the person to operate and inspect a computer and other Communications Lab equipment to assist and/or instruct students on proper operation.

3. VISUAL ACUITY:
This position requires the person to judge, observe and assess the accuracy, neatness, thoroughness of work assigned or to make general observations.

4. WORKING CONDITIONS
This position performs the essential functions in an indoor lab, classroom, or office setting.

Preferred Qualifications

None

Required Training
Work Hours

This position offers up to 25 hours per week. Scheduling is flexible according to the Lab’s needs, Monday through Saturday.

Department Division of English & Humanities
Job Open Date
Job Close Date
Open Until Filled No
HR Contact
Special Instructions to Applicants

Applicants are to thoroughly complete the online application and attach the following required documents: cover letter, resume, and transcript.

Applicants who do not attach the required documents will not be considered for the position.

For application assistance or questions, please contact Human Resources at (405) 682-7542, Monday through Friday between the hours of 8:00 AM and 5:00 PM.

Posting Number Student, Work Study, Temporary_0402174

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. (1) Are you a current OCCC student enrolled in a minimum of 6 credit hours during the Fall or Spring Semesters or 3 credit hours in the Summer Semester; OR (2) Are you a current OCCC student with a federal work study award?
    • Yes
    • No

Required Documents

Required Documents
  1. Cover Letter
  2. Resume/CV
  3. Transcript
Optional Documents
  1. Other Document