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Computer Support Technician Assistant - Student

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply for this Job link/button.

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Please see Special Instructions for more details.

Applicants are to thoroughly complete the online application and attach the following required documents: cover letter and resume. Applicants who do not attach the required documents will not be considered for the position. For application assistance or questions, please contact Human Resources at (405) 682-7542, Monday through Friday between the hours of 8:00 AM and 5:00 PM.

Position Information

Position Information (Default Section)

Classification Title Student Employment Program (FWSP/STEP)
Working Title Computer Support Technician Assistant - Student
Datatel Position ID DSUS9STEPROG0A
Annual Hours As needed or assigned not to exceed 25 hours per week
Placement Range $8.40 - $8.90
Position Type Student Employee
Job Category Student
General Description

The Student Computer Support Technician Assistant provides assistance to the Computer Support Technicians in resolving problems and providing technical support for approved computer software and hardware.

Reports To Coordinator of Desktop Support Services
What position(s) reports to this position?

None

Job Duties (Position Specific)

(The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.)

Job Duties (Duties Assignment Statement)

Assist in the installation and maintenance of desktop technology.

Assist with software and hardware support for student labs, staff and faculty.

Maintain and document Inventory tracking information, including surplusing of equipment.

Other projects as assigned with relation to the IITS division.

Job Duties (Safety / Policy & Procedures)

Abide by the policies and procedures published in the Board of Regents Policies and College Policies & Procedures

Contribute to a safe educational & working environment.

Adhere to established safety and health procedures and practices for the purpose of providing injury and illness prevention for self and others.

Complete quarterly health and safety training pursuant to OCCC’s established safety and health procedures and practices.

Participate in all applicable OCCC emergency, evacuation and shelter in place drills and be prepared to take action and assist others in taking appropriate action should a health or safety emergency occur.

Minimum Education/Experience

Must be a current OCCC student enrolled in a minimum of 6 hours or more for the Fall or Spring semester or enrolled in a minimum of 3 hours for the Summer semester.

OR

Must be a current OCCC student with a federal work study award.

AND

One (1) year experience using and maintaining Windows OS

Please Note: Concurrent students are not eligible for OCCC student positions.

Required Knowledge, Skills & Abilities

Must be able to work with others as a team

Physical Demands/Working Conditions

1. GENERAL PHYSICAL REQUIREMENTS:
Medium work: This position requires the person to occasionally exert up to 50 pounds of force and frequently exert up to 20 pounds of force and/or up to 10 pounds of force constantly to grasp, lift, carry, push, pull, or otherwise move objects.

2. PHYSICAL ACTIVITIES:
This position requires the person to frequently move about the various OCCC campuses.

This position requires the person to frequently communicate with and listen to faculty, staff, students, and others to perform the essential functions of the position. Must be able to exchange accurate information in various situations.

This position requires the person to frequently remain in a standing and stationary position.

This position requires the person to frequently operate a computer, other office machinery, and mobile devices to perform the essential functions of the position.

This position requires the person to operate equipment that frequently involves repetitive motions of hands and wrists.

This position requires the person to frequently position self to grasp, move, lift, push, pull, work on, or operate and/or inspect equipment.

This position requires the person to frequently position self to access materials that may be above head or at ground level.

3. VISUAL ACUITY:
This position requires the person to judge, observe and assess the accuracy, neatness, thoroughness of work assigned or to make general observations.

This position requires the person to have visual discernment of color and shapes to perform the essential functions of the position.

4. WORKING CONDITIONS
This position’s essential functions are performed in an indoor, office or computer storage room setting.

This position requires the person to frequently perform essential functions in close quarters, small enclosed rooms, and narrow aisles or passageways.

Preferred Qualifications

Currently enrolled in OCCC’s Computer Science program

Required Training
Work Hours

Between the hours of 8 a.m. to 5 p.m.

To be determined according to applicants availability

Department Desktop Support & User Services
Job Open Date 08/08/2017
Job Close Date 06/30/2018
Open Until Filled No
HR Contact Alicia Silva
Special Instructions to Applicants

Applicants are to thoroughly complete the online application and attach the following required documents: cover letter and resume.

Applicants who do not attach the required documents will not be considered for the position.

For application assistance or questions, please contact Human Resources at (405) 682-7542, Monday through Friday between the hours of 8:00 AM and 5:00 PM.

Posting Number Student, Work Study, Temporary_0402227

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Are you a current OCCC student enrolled in a minimum of 6 hours for the Fall or Spring semesters or enrolled in a minimum of 3 hours for the Summer semester; OR (2) Are you a current OCCC student with a Federal Work Study award? (All applicants are required to attach OCCC transcript confirming current enrollment.)
    • Yes
    • No
  2. * Do you have a minimum of one (1) year experience using and maintaining Windows OS?
    • Yes
    • No
  3. * Please describe how your experience meets the minimum requirement of one (1) year experience using and maintaining Windows OS.

    (Open Ended Question)

Required Documents

Required Documents
  1. Cover Letter
  2. Resume/CV
Optional Documents
  1. Transcript
  2. Other Document